Privacy Policy
VYBE Event's Privacy Committment
At VYBE Events, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect your personal information when you engage with our event planning and balloon decorating services. By working with us, you agree to the terms outlined below.
Information We Collect
We collect the following types of information while providing our services:
Personal Information: Name, email address, phone number, billing address, and payment details.
Event Details: Information about the events we plan and design, such as event dates, themes, locations, guest lists, and other preferences or specific requests.
Communication Records: Any conversations, emails, or messages between you and VYBE Events related to event planning, balloon decoration, or customer service inquiries.
How We Use Your Information: We use the collected information for the following purposes:
Event Planning and Execution: To provide customized event planning services, including balloon decoration and other event-related arrangements.
Communication: To respond to your inquiries, send event updates, confirm bookings, and share any important information related to your event.
Payment Processing: To process payments for services rendered.
Legal and Business Obligations: To comply with legal requirements, such as tax reporting, or to resolve disputes.
How We Protect Your Information: We implement industry-standard security measures to protect your personal information. These include:
Data Encryption: Sensitive information, such as payment details, is encrypted to protect your data during transmission.
Access Control: Only authorized personnel at VYBE Events have access to your personal information, and access is granted only as needed to perform their job functions.
Storage Security: Your information is stored securely in our systems and is only retained for as long as necessary to provide our services and meet legal or business obligations.
Sharing of Information
We respect your privacy and do not share your personal information with third parties except in the following cases:
Service Providers: We may share your information with third-party vendors and service providers who assist with event-related tasks (e.g., suppliers, and venue coordinators) but only as necessary to fulfill our contractual obligations to you.
Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or investigations.
Retention of Information
We will retain your personal information only for as long as necessary to provide the services you requested, comply with legal obligations, or resolve any disputes. Once this information is no longer needed, it will be securely deleted.
Your Rights
You have the right to:
Access Your Information: You may request a copy of the personal information we hold about you.
Update or Correct Your Information: You can request updates or corrections to any inaccurate information we may have about you.
Request Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
To exercise any of these rights, please contact us at gturner@vybeeventplanning.com.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website or during interactions with our online services. These technologies collect non-personal data, such as your browsing preferences, to improve functionality and user experience.
Changes to This Privacy Policy
VYBE Events reserves the right to update or change this privacy policy. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
We value you as a customer
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